How long is the order processing time?

Usually we dispatch within 7 working days after the order confirmation. But sometimes it gets delayed depending on the availability of the product, however we try our best to keep our customers updated about it.

How long is the warranty and what are the terms?

All products sold come with 6 months warranty provided the terms are not violated by the client. The terms of the warranty are listed below: - The product is not damaged physically by the client - The product is not repaired, maintained, modified, and disassembled by the client

How do I make an exchange?

We exchange only if our product is found defective. The customer has to notify us through mail or contacting us on phone within 24 hours of receiving the product. After verifying all the details, we will approve the exchange. Then the customer has to return the product within 48 hours after confirmation from our side. However, we go through a detailed quality checking before dispatching our product to ensure that we do not face exchange issues.

What kinds of payment methods do we accept?

We accept all International and Domestic Payments through PayPal. Please Note: All the Payment Gateways are 100% Safe & Secured. We do not store any Credit Card/Debit Card or Net Banking Information on our site.

Do We respect your Privacy?

We strongly respect your privacy and we are committed to maintaining it. When you shop on our shopping store, we will ask you to input your information and will collect Personal Information from you such as your name, e-mail address, billing address, shipping address, telephone/ mobile number, product selections, credit card or other payment information and password. We recognize your right to confidentiality and are committed to protecting your privacy. We do not furnish any identifiable information at the individual level regarding its customers to any third party. The information you give to us is held with the utmost care and security. This information is collected primarily to ensure that we are able to fulfil your requirements and to deliver you a truly personalized shopping experience. When navigating our web site, personal information about you is not collected automatically or without your knowledge. Fire-Ants Lab does not collect or store Credit Card or Debit Card or banking information. Such information may be provided by you during the purchase transaction. However this data does not come to Fire-Ants Lab. It is directly transmitted through the payment gateway provider to the payment network or bank. No information is stored by us.

Do we have any age limit for our workshops?

No. Fire-Ant Lab dose not have any age restriction for our class as we value life long learning . But Some classes we do advise parents to attend with their kids

You can email us at thefirentllp@gmail.com or drop a message at the contact us forum or message us a 81472866 or 93232126

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Do We have any DISCLAIMER??

The information contained in this website is for general information purposes only. The information is provided by Fire-Ants Lab and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Fire-Ant Labs. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Fire-Ants Lab takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.